Frequently Asked Questions


We ship all orders Australia wide using Sendle and delivery charges will be calculated at checkout. All orders are processed within 1-3 business days. 

Damaged Items

While we take the upmost care in packing your parcel, iIf you receive a product from us that is damaged during transit, please email us at admin@sondara.com.au with information and images of the damaged item/s. 

Return Policy

Please note we do not offer returns or exchanges on change of mind.